ZumbaFitness Complaints and Reviews

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Main address: 3801 N 29th Ave. 33020 Hollywood FL
954-925-3755 , 61-3-9018-7295 , 954-925-3505, http://www.zumba.com/us/contact/
  • 91+2 mobile complaints
  • $4.1K claimed losses
  • $44 average
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  • Aug 30
  • Sport
  • Deluxe Step Kit
  • 38

I ordered the deluxe step kit and then I saw the ultimate advertised with 3 additional workouts. It took me a while to find the additional dvds online because zumba website did not offer them unless you purchase the whole ultimate package, which I didn't need because I already have the step. I see why they don't offer them. BORING for the step it up, core is average or below and haven't tried the... Read more

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  • Aug 18
  • Fitness Centers
  • Florida, United States
  • Inaccurate Schedule
  • 25

At least 5 classes that I know of are no longer offered and are still listed. At least I don't think they are offered as no one will contact me when I try to confirm. Times for some classes are also wrong. There is no incentive for the instructor of Zumba to keep the classes up-to-date. I've sent emails and called Zumba and they say it is up to the instructor, and that they have no say in the... Read more

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I am not a member, however i strongly disagree on your $11.- fee for Your Zumba class. It's one hour, i have been there three times and not too impressed. i will stick w My AmericanFitness for 27 /mo Add comment


  • Jul 30
  • Fitness Centers
  • Unprofessional Instructors
  • 45

I recently participated Zumba classes in Toowoomba, Australia. One the instructors, her name Emily and Casey was telling a customer that they don't want to hear feedback from customers. They were reasonably rude to the customer. I was suck what a poor quality of Zumba instructors. The Girl's name, called Emily was the worst. As she cannot even move. I hope the instructors at Zumba... Read more

Was this review helpful? 0 1

Ordered item in april....got the step pad and no disks....finally returned it 7-14-14....disks still on backorder.....and their still taking orders! They suck! Don't buy this product.... you'll never get fit.... because you never get full product! But they sure get their payment from your account! Add comment


  • Jul 05
  • Fitness Centers
  • Hopkinsville, Kentucky
  • Zumba Purchase
  • 2
  • 2
  • 84

I bought this product on line thinking this is the only way I could get this Zumba set but that was the BIGGEST lie. Bed, Bath and Beyond has the same products for $60.00 that is a *** shame when I paid $180.00 for it on line plus shipping and handling. Then to come and find out Target sells it as well. I really do hope that Zumba falls on its face and the word gets out that they are cheaters,... Read more

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  • Apr 17
  • Weight Loss Programs
  • Denver, Colorado
  • Zumba Order
  • 1
  • 1
  • 229

I placed my original order with Zumba on a Sunday through their automated line - on my cellphone. After giving them my credit card number to pay for the order, I was subjected to a series of "offers" after about the 7th "offer" the call dropped. I figured my order had been placed. About two hours later I get a call from a California number. I answer it and it was a lady from Zumba... Read more

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  • Jan 09
  • Weight Loss Programs
  • San Lorenzo, California
  • Zumba Set
  • 102

I accidentally ordered 3 sets if Zumba. I tried to cancel 2 but was told they couldn't find my order and told me to call back in 3 hours. Called 3 hours later and it was shipped already. Was told to call once I received my order to return. Also commercial said express 2day shipping....not true. Received 6 days later. Called to complain about why it was taking to long to receive it and told me... Read more

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  • Jan 09
  • Weight Loss Programs
  • Wrong Weight Pound
  • 109

I had ordered the wrong weight pound. The two boxes had not been open and they told me that they could not be returned. When you look at the return policy basically nothing can be returned. They word it where at the time you think you are okay to order and return if not satisfied. I called and complained and they told me that they would accept the return since it was my first time ordering. ... Read more

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  • Jan 06
  • Sport
  • Willow Grove, Pennsylvania
  • Shirt
  • 62

My boyfriend ordered something for me.. Because he was trying to surprise me but then I already got that shirt, same thing he ordered, now we want to return it, but it won't let him type his email address on the email add bar.. Like really?!! Why is it there then??!!! I don't know if that is just there strategy so we can't return it or what.. And the email add is required! We can't print out the... Read more

Was this review helpful? 2 0
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